Data Protection Policy

1. Introduction & Commitment

Asha Webtech IT Solution Pvt Ltd ("Lead Mappo," "we," "our," or "us") is committed to protecting the privacy and security of personal data. This Data Protection Policy outlines our practices for collecting, using, storing, and protecting personal information in compliance with the Information Technology Act, 2000 (India), GDPR (where applicable), and other relevant data protection regulations.

2. Data Controller Information

The data controller responsible for your personal data is:

• Company: Asha Webtech IT Solution Pvt Ltd
• Address: Office No. 69 Ratan Colony, New Jail Road Huzur, Bhopal - 462038, India
• Email: info@leadmappo.com
• Phone: +91 7024315567

3. Types of Data We Collect

We collect and process the following categories of personal data:

• Identity Data: Name, username, license key
• Contact Data: Email address, phone number
• Financial Data: Payment transaction IDs, payment screenshots (for verification)
• Technical Data: IP address, browser type, device information
• Usage Data: Extraction counts, export counts, login timestamps

4. Data We Do NOT Collect or Store

We want to be explicitly clear about data we do NOT collect:

• Extracted Business Data: The leads you extract from Google Maps are processed entirely in your browser. We never see, store, or have access to this data.
• Browsing History: We do not track your activities outside of our services.
• Sensitive Personal Data: We do not collect religious beliefs, political opinions, health data, or biometric data.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide you with our services and fulfill our obligations
• Legitimate Interests: To improve our services, prevent fraud, and ensure security
• Legal Compliance: To comply with applicable laws and regulations
• Consent: For marketing communications (where applicable)

6. Data Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption: All data transmissions use SSL/TLS encryption
• Access Controls: Strict access controls limit who can access personal data
• Secure Storage: Data is stored on secure servers with regular backups
• Password Protection: User passwords are hashed using industry-standard algorithms
• Regular Audits: We conduct regular security assessments
• Employee Training: Staff are trained on data protection practices

7. Data Retention

We retain personal data only for as long as necessary:

• Account Data: Retained while your account is active, plus 2 years after deletion request
• Transaction Records: Retained for 7 years for tax/legal compliance
• Technical Logs: Retained for up to 90 days
• Marketing Preferences: Retained until you withdraw consent

8. Your Data Protection Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@leadmappo.com. We will respond within 30 days.

9. International Data Transfers

Your data may be processed in India. If you are located outside India, please note that data protection laws may differ from those in your jurisdiction. By using our services, you consent to the transfer of your data to India, where we maintain appropriate safeguards.

10. Third-Party Processors

We may share your data with trusted third parties who assist in providing our services:

• Hosting Providers: For server infrastructure
• Email Service Providers: For transactional emails
• Payment Processors: For payment verification

All third parties are required to maintain confidentiality and implement appropriate security measures.

11. Data Breach Procedures

In the event of a personal data breach:

• We will assess the breach within 24 hours
• We will notify affected users within 72 hours if there is a high risk to their rights
• We will document all breaches and remediation steps
• We will report to relevant authorities as required by law

12. Children's Data

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such collection, we will promptly delete the data.

13. Changes to This Policy

We may update this Data Protection Policy periodically. We will notify you of significant changes via email or through our website. The "Last Updated" date will be revised accordingly.

14. Contact & Complaints

For questions, concerns, or to exercise your rights, contact our Data Protection team:

• Email: info@leadmappo.com
• Phone: +91 7024315567
• Address: Office No. 69 Ratan Colony, New Jail Road Huzur, Bhopal - 462038, India

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.